saturday 3rd nov | wickham park, newcastle 18+

Privacy Policy

How do you keep my information secure? The personal information we collect is stored on a secure server, and is only accessible by authorised employees under supervision. These authorised employees are covered by strict confidentiality agreements to ensure this information stays secure. I want to access my information; how do I do this? This Privacy Policy is in accordance with the Privacy Act. As such, you have a right to request access to the information that we hold about you. If you wish to access this information, please make a request in writing and email it to [email protected] When making a request, please ensure that you include your full name and phone number. In order to protect the privacy of our customers, we will also require that you verify your identity by inclosing a copy of a current form of photo ID (Driver’s Licence, Passport, Proof of Age Card etc). The information I have received is incorrect, inaccurate, or out of date. What can I do about this? We are happy to correct or update the information we hold about you. Just let us know using the same address given above. We endeavour to process these requests as quickly as reasonably possible. How do you use my information? We take our privacy obligations very seriously. We only use the information you provide us with to provide you with products or offers, or to keep you updated with the event (ie in the case of a major change or cancelation. We only use your details for marketing purposes if you consent to this when you purchase your ticket. Our website also collects other information – some of this is personal information, and some is not. For each visitor to the credit card payment section of our website, our server automatically recognises and stores the visitor’s domain name and email address. In addition, our website uses cookies. Most web browsers are configured by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. Please note that rejecting cookies will disable your browser from purchasing tickets and merchandise from our website and will restrict the functionality of the website as a whole. We also use cookies for tracking the statistics of our website. This allows us to better understand our users and improve the layout and functionality of our website. Do any Third Parties track any other information from your website? Yes, but this is not personal information. We allow some companies to place advertising on our web pages, and part of this involves providing website traffic analysis. When you visit our website, advertisement server companies may collect non-personal information such as your domain type and IP address. I made a purchase by credit card, how do you keep this information safe? We do not store any credit card information from our website. When you make purchases through our website, your financial details are passed through a secure and accredited payment system using 1024 bit RSA encryption technology. No internet transaction is completely safe, and we recommend that anyone making an online purchase through our website or platform ensure that their anti-virus and firmware are up to date. On our end, we make all possible efforts to ensure that financial details and anonymity are protected.